Frequently Asked Questions
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BAMF Vinyl, Stickercals, Stickercal Sheets
Shipping, Returns, Refunds, Orders
BAMF Vinyl, Stickercals, Stickercal Sheets
Yes and no! We are now offering the option for custom Stickercals. There is a Minimum Order Quantity (MOQ) of 10 and price will vary on the size of the decal. You can either email the image you would like or upload it in the listing. If a size or quantity is not shown that is needed, please feel free to reach out via email to obtain an estimate. You can find the listing for custom stickercals by clicking here. These will be the original version of the Stickercals until further notice. Custom Stickercals have a longer turnaround and processing time then other items.
We are not offering custom Stickercal Sheets or Vinyl sheets at this time. We hope to offer them in the future, but at this time we do not offer these products as customs.
You apply stickercals like you would a sticker. You peel off the paper backing off, and apply the decal to your surface. You can cut a piece/corner of the paper backing off to ensure your Stickercal is straight and then peal off the rest of the backing. You can use a squeegee, credit card, or even your finger to ensure it has no bubbles and is laying flat. It is recommended that the decals be applied to a clean, smooth, epoxied surface. Do not sand the area before application as any clear parts of the decal will show the sanding marks.
To apply the vinyl sheets, it’s that same as you would apply any other vinyl, just be sure that if you are using a transparent or semi-transparent vinyl, the base will show through and so you will want to make sure those are also applied to clean, smooth tumblers, preferably not freshly sanded or the sanding marks will show through.
At this time, this is proprietary information that I will not be sharing. I am very willing to share a lot of information but when it comes to the Stickercals I have worked very hard on testing and went through several trials and tribulations to make sure the product is quality and is the very best for my customers. Please understand this is not gatekeeping as I am a huge promoter of helping other businesses succeed, but every business owner has the right to keep information private that they have worked very hard obtain. Hours/Days/Weeks of work, thousands of dollars, and learned lessons brought me to where I need to be at my product quality.
BAMF Vinyl is the latest in technology for vinyl sheets to make customizing and creating amazing tumblers fun and the best part, easy. These sheets will come in 12x12 sheets (give or take a ½ inch margin) to allow for you to be able to wrap tumblers, or even cut designs out using your vinyl cutting machine.
There will be three types of Vinyl sheets. Opaque, Semi-Transparent & Transparent.
Opaque BAMF Vinyl will be a completely non transparent and will have a base layer of white ink under the entire sheet.
Semi-Transparent is one of my favorites. These are designed vinyl sheets that are transparent in some potions and and have a white layer base under the actual design.
Transparent is just that, completely transparent with no base layer of white ink under it at all. These are basically like 12x12 clear waterslide sheets without the hassle.
If you are not applying epoxy to seal it on to your tumbler, than yes, the outline will show. If you are applying epoxy over the Stickercal the clear outline of it may show depending on the style and color of the cup it is being placed on, but is typically blending in with the cup after a layer of epoxy is applied. At times, after epoxy, the clear outline may still faintly be visible, and again this will depend on the design/color of the cup. Typically on lighter color and glitter tumblers, the outline is rarely noticeable, but may show faintly on dark solid color tumblers. Stickercals can be applied to more than just tumblers - just keep in mind their clear outline will be visible.
Semi-Transparent Vinyl, Stickercal Sheets & BAMF Stickercals use a white ink base layer under the design to allow you to apply the product to any color base, white to black. Keep in mind, putting a black decal overtop of a black base will not work. The white ink layer preserves opacity of the design. The clear white outline may show may show on non-glitter or dark colored bases, not always but there is a possibility. If it does show it will be faint and not extremely noticeable.
BAMF adhesive products require minimal to no prep to use. Before applying the stickercals and/or vinyl to your surface, you need to ensure it is a clean, smooth and unsanded surface. If you sand prior to applying, there is a chance you will see the sanding marks even if you apply epoxy over the products that have transparent portions. Otherwise, you do not need to seal it, print it, use water to apply it, have long wait times before epoxy/sealing, etc. You can apply crystalac or epoxy immediately after application.
Applying BAMF Stickercals to your tumbler/surface is easy! Again, make sure that you have a clean smooth surface before applying the stickercal, otherwise it is as easy as applying a sticker. Stickercals can be difficult to maneuver, so ensure that where you want to stick it is where it is going because pulling it up and reapplying it can be difficult. I recommend watching Jessica Flynn’s YouTube review here, as she shows you how to apply the stickercals to ensure they are even and placed accurately. You can apply stickercals with or without transfer paper, but it truly is not needed. Using your finger or a squeegee, make sure all the air bubbles are out and the decal is completely stuck to the tumbler, rubbing from the center of the decal out. Ensure there are no fold or crinkles as this may show after epoxy. The clear outline of the decal may show depending on the style and color of the cup being placed on but is typically blended in with the cup after a layer of epoxy is applied on top. At times, after epoxy, the clear outline may still faintly be visible, and again, this will depend on the design/color of the cup. Typically, on lighter color and glitter tumblers the outline is rarely noticeable but may show faintly on dark solids color tumblers.
At this time you cannot add on to your order. Add-ons can create confusion, delays and avoidable packaging mistakes, therefore we have decided to not allow add-ons at this time.
Yes. All the designs used for BAMF Products are purchased with commercial licensing for the purposes of being able to sell these products to customers to create “finished” products. The digital designs used for the purposes of printing these products are created by small business designers as well as purchased from digital media websites that allow licensing for these purposes. BAMF Custom Creations does their best to purchase original artwork by their original designers, at times it may be difficult to find the original – if we are made aware that we are using a copy pf an original, we will do our best to support the original artist by taking down any copycat designs and purchasing the original. BAMF Custom Creations takes pride in using small business designers to support our wide variety of product designs. We make sure we are going through the appropriate channels and purchasing the appropriate licenses. We do not print obviously copyrighted items to include Disney, Harley, Nike, etc. Not only is this a risk for our business, but this is a risk for your business as well, and this is a risk we are not willing to take. We are doing our best to keep up to date on any and all copyright and trademark laws to ensure that we are not infringing on any designers. The licensing terms are being kept up to date on our end to ensure all thresholds are met. Regardless of this information provided, BAMF Custom Creations is not responsible for your knowledge of copyright and trademark laws, and it is always your responsibility to ensure you are following any and a legal aspect of your products and materials.
Stickercals (Tumbler Decals), Stickercal Sheets (Cut & Uncut), Transparent Vinyl & Semi-Transparent vinyl are made with a clear, water-based, removable adhesive vinyl with a glossy surface depending on material shortages/availability. At times this may come in a matte surface. The minimum application temperature is 50°F.
Opaque Vinyl is made wit a clear water-based, permanent adhesive vinyl with a glossy surface. At times this may come in a matte surface depending on material shortages/availability. The minimum application temperature is 50°F.
Without a sealant, and with applying to a clean, dust free, smooth surface, these products have approximately 4 year durability. This durability is estimated and also based on environmental factors to include the care of the product, outdoor vs indoor, etc. Exceptionally harsh UV, weather, & environmental factors can shorten it’s lifespan.
Pattern Metallic/Opal and Non-Pattern Metallic/Opal vinyl is manufactured from eco-friendly, 100% phthalate-free PVC in the U.S.A. This vinyl is durable and designed for long-lasting applications.
**As we have gone through trial and error and material shortages, at times other materials may be used that vary in removable/permanent and matte/glossy. We are always striving to use quality, cost efficient products to provide you with quality products at a low cost. This includes vinyl and the new and old versions of Stickercals. The older versions of Stickercals are still being used as we are slowly getting rid of the stock. As of January 2022, all new printed Stickercals are made of the materials listed above. **
BAMF Custom Creations uses an immediate curing and adhesion by UV radiation which is an ecological and energy saving ink. This method allows for environmental advantages as low VOC ink and ozone-free LED-UV light. The inks used demonstrate consciousness about the environment and the health of users. The ink used has a GREENGUARD Gold Certification (GREENGUARD is a program of the environmental certification on chemical emissions of indoor spaces by UL LLC of third-party institution of safety science of the United States). BAMF Custom Creations uses some of the leading technology in printing and ink to not only lower environmental waste, but to create quality, cost-efficient products.
After much evaluation and back-and-forth, I have decided to create a standard turnaround time. 7-14 business days for all products except for merch. Merch has a 7-20 business day processing time and is shipped separately. Business days do not include weekends or holidays. The first business day of an order begins the next business day, not the same day of the order. BAMF Sub Boxes have a different turnaround time.
Shipping, Returns, Refunds, Orders
Due to COVID19 exigent circumstances, I am not currently accepting returns or exchanges. If you have any issues or problems with your order or products please contact me within 7 days of receiving your order.
It isn’t uncommon for packages to be delayed especially in these rough times. The first thing I suggest doing is to set up text/email alerts with your USPS tracking number. Usually this step alone moves the package along/updates tracking within a day or two. If after 48 hours of setting up alerts your package has still not moved, then please reach out to me via email with your order number and we can start a missing mail search. You can also input for a missing mail search as well using this link.
Sometimes USPS and UPS get ahead of themselves and scan your package as delivered when it has not been delivered. The first step is to make sure to check all surrounding areas to make sure you did not miss it, we all do it. If it is still not present - I recommend calling your local post master and asking them for the GPS coordinates of your package when it was delivered. Either they will inform you they still have the package, it was delivered where they state it was delivered or they delivered it to the wrong address. If you feel your package was stolen after speaking with your post office please email me and we will work on a missing/lost package - and you can also begin filing a claim with route if you chose that option at checkout.
If you added Route+ Shipping Insurance at checkout, you should have received an email confirmation with them when you placed your order. In that confirmation email you will find instructions on how to file a claim with Route+. If you did not add Route+ to your cart, you will want to email me and we will start the steps of filing a claim whether through UPS or USPS, depending on what service your package was sent through.
If your product arrives defective or damaged, please reach out to me within 5 days of receiving your order. You can use the contact pages on the website or email firstname.lastname@example.org. Please provide a detailed description of the issue as well as pictures. If this was something damaged during shipping, and you have Route+ shipping insurance coverage, you will file a claim through them using the link in the email sent to you from Route+ directly after placing your order.
Route covers lost, stolen and damaged items that fit their listed criteria. Route offers options for refunds or to receive a replacement. When refunding, route covers the subtotal of the order. Shopping costs, taxes and the route premium are not included. When replacing an item, route covers the subtotal of the order, the route premium, shipping costs and taxes. Route is very responsive to claims made (much faster than USPS) and is more likely to accept your claim versus deny the claim, like USPS will likely do. It is highly recommended that you keep Route in your cart if your items require shipping. The premiums are no less than 98 cents, and a bit more depending on the amount of products added to the cart. Route is 100% worth it. I will not refund or replace items lost, stolen or damaged if a claim is denied by USPS. While I do believe the customer should not be punished by fault of the Post Office, I also believe that I should not be penalized either, which is why I offer the Route option and recommend it. To learn more about Route shipping, click here.
UPS and USPS are the two carriers whose services are offered to ship packages. From October 1 until January 30, UPS will be the only carrier option that will be offered. Due to the increased volume of packages and orders due to the holiday season, and the shortage of staff at USPS, UPS is more consistent with their shipping times. Shipping during this time may cost a little more, but your packages will have a better chance of getting to you in a timely manner. From February until September, there will be an option for both USPS and UPS.
I have the right to ship your order by any means I feel is the most effective and necessary.
When your shipping label is printed, you will automatically be emailed a tracking number. The best way to find the update on your order, is to create an account with the website in order to checkout your order history any time, including tracking numbers.